Chargeback

What is a Chargeback?

A chargeback is usually performed when fraudulent purchases have been made on a person’s credit card. You can start such a solicitation on the off chance that you discover a charge for you that you did not approve, or a charge for an item that you did not get. If you must demand a chargeback, it would be ideal if you reach us first so we can assist you with settling the issue. Much of the time, our discount strategy is the suitable course to take rather than a chargeback demand.

How Does Brij Handle Chargebacks?

At the point when Brij gets a chargeback notice, the record from which the service was bought is promptly impeded, and all related services in the record are suspended. Without extra information, our approach is to treat chargebacks because of fraudulent activity. Accordingly, Brij will suspend your record and send you email as well as text warning, mentioning that you reach us to determine the issue and reactivate your Brij account. Brij will assess all chargebacks demands. In situations where it is considered to be fraudulent, the case will be handed over to the appropriate law enforcement sectors.

How to Cancel a Chargeback?

To fix a chargeback, you should contact your bank to issue a chargeback reversal. If it is not too much trouble, contact Brij to inform us when the reversal is started so we can make a note on your account.

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